Frequently Asked Questions

Find answers to common questions about our courses and services

Our courses are designed for everyone from absolute beginners to experienced professionals. We have programs at all levels: Beginner, Intermediate, Advanced, and Professional. No prior experience is required for beginner-level courses. Each course description clearly indicates the recommended experience level, so you can choose what suits you best.
Course duration varies based on the specific program. Most of our intensive courses run between 8-12 weeks. However, we offer both self-paced and instructor-led options. With self-paced courses, you can complete them at your own speed. We recommend allocating 15-20 hours per week for meaningful progress and completion within the suggested timeframe.
We offer hybrid learning options including live instructor-led sessions, recorded video lectures, interactive hands-on projects, and one-on-one mentoring. You can choose the format that works best for your schedule. All course materials are accessible 24/7, allowing you flexibility in learning while having instructor support when you need it.
Yes! Upon successful completion of any course, you'll receive a certificate of completion from Axiona Think. For professional certifications (AWS, Google Cloud, Cisco), we provide exam preparation and guidance for official certification exams. Your certificate can be displayed on professional profiles like LinkedIn and shared with employers.
Course fees include access to all course materials (videos, documentation, code samples), live or recorded lectures, hands-on projects, assignments, and one-on-one mentoring sessions. You also get access to our student community forum and exclusive resources. Some courses include exam preparation materials for professional certifications.
We stand behind our courses. If you're not satisfied with your learning experience, we offer a 14-day money-back guarantee (no questions asked) if you haven't accessed more than 30% of the course content. After 14 days, refunds are available on a case-by-case basis. Please contact our support team for assistance.
You'll need a computer (Windows, Mac, or Linux), a reliable internet connection, and a modern web browser. For most courses, free or open-source tools are sufficient (VS Code, Python, Node.js, etc.). Detailed requirements for each course are provided during enrollment. We also offer guidance on setting up your development environment.
Yes! We provide comprehensive career services including resume optimization, interview preparation, LinkedIn profile coaching, and job placement connections. We work with employers across Latin America and have partnerships with tech companies actively hiring our graduates. Career support is available both during and after course completion.
Course schedules vary by program. Some courses start monthly, others quarterly. Self-paced courses can be started anytime. Visit our Services page for current course offerings and upcoming dates, or contact our enrollment team to inquire about specific dates and registration details.
We offer flexible payment options including installment plans. We also provide discounts for early registration and special promotions throughout the year. Group discounts are available for corporate training. Please contact us to discuss pricing options that fit your budget and circumstances.
Comprehensive support is available to all students. You can reach out to instructors via email, access our student community forum for peer support, attend live Q&A sessions, and schedule one-on-one mentor sessions. We typically respond to inquiries within 24 hours during business days.
Yes, advanced courses typically require prior knowledge. We clearly list prerequisites for each course. You can take prerequisite assessments to verify your readiness or we can recommend foundational courses if needed. This ensures you get the most value from advanced material and isn't left behind by knowledge gaps.
Yes, you can enroll in multiple courses. However, we recommend carefully assessing your time commitment. Most intensive courses require 15-20 hours per week. If you're taking multiple courses simultaneously, ensure you can dedicate sufficient time to each course for optimal learning outcomes. Talk to our advisors about balancing course loads.

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